- Client-Centred Therapy
- Cognitive Behavioural Therapy
- Hypnotherapy and mindfulness
About Michelle
Michelle Robinson-Hayes is a BACP counsellor with ten years of professional experience. She works with people facing stress, anxiety, relationship strain, grief, low self-esteem, depression, addictions and a wide range of life challenges. Michelle also lists support for ADHD, bereavement, parenting issues and eating or sleeping concerns.
Her approach is practical and conversational. Sessions often involve talking through current problems, identifying unhelpful thinking patterns and trying small changes between appointments. She uses client-centred work to listen to what matters most, and cognitive behavioural techniques to address anxiety and related symptoms.
Michelle trained in hypnotherapy and uses that alongside mindfulness and motivational interviewing when appropriate. That can include guided relaxation, noticing patterns of thought, and short, goal-focused conversations to build momentum. She also supervises other counsellors and teaches counselling and hypnotherapy skills to trainees.
Before moving into counselling full time, Michelle worked in senior management in corporate settings for many years. That experience informs her interest in career coaching, workplace stress and practical problem solving. She has delivered training to groups and individuals and is comfortable working with clients who want structured sessions with clear aims.
Sessions are offered in English and Michelle accepts international clients. To start, readers are invited to use the online booking flow to complete a brief matching questionnaire and schedule an initial meeting.
How Michelle works online and therapeutic approaches
Michelle blends client-centred work and cognitive behavioural techniques to make online sessions focused and practical. Client-Centred Therapy involves listening closely to what matters most to the client and shaping sessions around their priorities, which helps when people are unsure where to begin. Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and actions and uses straightforward exercises to reduce anxiety and unhelpful patterns.Michelle also uses hypnotherapy and mindfulness when these fit a client's goals; hypnotherapy may involve guided relaxation and imagery to support behaviour change, while mindfulness encourages noticing thoughts and sensations without judgement. Choosing the best approach is part of the work together - she will discuss options and adapt methods to fit the client's needs and preferences in a collaborative way.
Her biography records experience with telephone and video counselling, and she has run workplace helplines and EAP-style support. Please confirm the current session formats before booking. Online sessions can make it easier to fit therapy into a busy week, allow shorter check-ins when helpful, and reduce travel time so appointments are simpler to attend.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
10+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What difficulties does she help with?
She works with stress, anxiety, relationship issues, grief, low self-esteem, depression and related concerns listed in her profile.
What is her way of working in sessions?
Sessions are conversational and practical, combining listening with techniques to change thoughts and behaviours.
How much experience does she have?
Michelle has ten years of experience in counselling and related therapeutic work.
What credentials and where is she based?
She is BACP registered and practises from the United Kingdom.
Can I have sessions in a language other than English?
Sessions are offered in English.
What session formats are used?
The biography notes telephone and video counselling experience, but please confirm current session options before booking.
How are fees handled?
Cost varies with location and sessions use a subscription model that can be cancelled at any time.
How do I start a first appointment?
Select the See online therapy options button, complete the short matching questionnaire and then schedule a first session.