- Cognitive Behavioral Therapy
- Mindfulness techniques
- Client-centered approach
About Shannon
Shannon Madden is an LPC - Licensed Professional Counselor in Arizona with 26 years of clinical experience. She focuses on stress, anxiety, grief, self esteem, career concerns, depression, family issues, trauma and abuse, sleep difficulties, anger, bipolar challenges, and coping with life changes. She also works with compassion fatigue and many related concerns.
Madden explains her approach plainly. She often uses Cognitive Behavioral Therapy to help people notice the thoughts that lead to upsetting feelings and unhelpful behaviors. Early work can include written worksheets to uncover core beliefs and small exercises that change how the brain responds over time. She sometimes uses humor at first to ease into difficult topics.
Her background includes masters degrees in Counseling and Organizational Management, and many years in crisis counseling roles. She began as a crisis counselor for the Phoenix Fire Department and later provided crisis services in emergency rooms. She has experience working with first responders and with people navigating life transitions such as retirement, career changes, and relationship shifts.
Madden has spent time directing psychological health programs and working in behavioral health intake and assessment. That mixture of crisis work, program leadership, and individual counseling shapes how she structures sessions and priorities. She emphasizes clear, practical steps and education about neurobiology when helpful.
She currently practices in Arizona and conducts work in English. Her practice supports people managing grief, trauma, stress, and a wide range of emotional and life challenges. To begin, prospective clients complete a short questionnaire and schedule an initial session.
How her approaches translate to online work
Shannon commonly uses Cognitive Behavioral Therapy and Client-Centered Therapy in her work. CBT focuses on identifying and testing the thoughts that drive distress, using short exercises and worksheets to change behavior and mood. Client-Centered Therapy emphasizes listening, reflection, and helping clients set goals at their own pace.She also incorporates elements of Emotionally-Focused Therapy when relationship feelings or attachment patterns are important. EFT-style work helps people notice and name emotions and how those emotions affect close connections and responses to stress.
Finding the right approach is part of the process; she will collaborate with each person to decide whether CBT, client-centered methods, or some combination fits best based on goals and preferences. This conversation usually happens in early sessions and can change as work progresses.
Session formats are not specified in the biography, so confirm current online session options before booking. Online sessions can make it easier to fit counseling into a busy day, allow for shorter check-ins when needed, and remove travel time. They also let people use practices learned in session in real time at home or work without promising a particular format.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
26+ years
Listed in
Arizona
Languages
English
Frequently asked questions
What kinds of concerns does she help with?
She works with stress, anxiety, grief, depression, trauma and related issues such as sleep problems, anger, bipolar challenges, and coping with life changes.
What is her general therapeutic style?
She primarily uses Cognitive Behavioral Therapy with worksheets and practical exercises, and adds neurobiological explanations and mindfulness where helpful.
How long has she been practicing?
She has 26 years of experience in mental health, including crisis counseling and program leadership roles.
What are her credentials and where does she work?
She is an LPC - Licensed Professional Counselor, licensed in Arizona, and practices there.
In which language are sessions offered?
Sessions are offered in English only.
Can people outside the U.S. work with her?
International clients are not accepted at this time.
How does pricing work?
Cost varies by location and sessions use a subscription that can be canceled at any time.
How do I start a first session?
Select the See online therapy options button, complete a short matching questionnaire, and schedule a first session.