- Social anxiety support
- Relationship focus
- Trauma recovery
About Carolyn
Carolyn Heap is an NCPS counsellor in the United Kingdom with six years of experience. She works with stress, anxiety, relationship and family concerns, and helps people coping with life changes and low self-esteem. She also supports people facing social anxiety and phobia.
Carolyn works with adults who have experienced past trauma and relationship difficulties. She has background supporting couples and has worked in local authority settings for over 30 years, bringing experience from those roles into her counselling practice. She has also provided counselling through the LADZ App and has experience where domestic abuse is a factor.
Her approach is practical and conversational. Sessions focus on understanding what is happening now and identifying small, manageable steps forward. She encourages people to use their own strengths while exploring attachment issues, communication problems, guilt or shame, and loneliness.
Carolyn is training towards Relational Life Therapy and has been a certified couple counsellor; she uses that experience when helping people facing divorce or separation and when supporting relationship repair. Her work also covers post-traumatic stress, forgiveness and finding a stronger sense of self-love and life purpose.
People who are worried about social situations or fear of being watched can work on specific skills and coping strategies in sessions. To get started, visitors choose the See online therapy options button, complete a short matching questionnaire, and schedule a first session. Costs vary with location and use a subscription that can be cancelled at any time.
Approaches used and how online sessions work
Carolyn draws on evidence-based therapeutic techniques to guide sessions. She focuses on approaches that help people process past traumatic events and reduce anxious reactions, using practical exercises and talking through patterns that keep problems going. She also uses relationship-focused methods to address communication problems, attachment issues and challenges around separation or divorce, working on clearer interaction and repair skills.Choosing the right approach happens together. Carolyn will listen to what matters to the client, discuss possible ways of working, and try methods that fit the client’s goals and preferences. This collaborative process helps decide whether to focus more on coping skills, trauma work, or relationship work over time.
Please confirm the current session formats before booking. Many people find online sessions help fit counselling into busy lives because they remove travel time and make it easier to attend between commitments. Some people prefer shorter check-ins by audio when bandwidth is limited, or video sessions for face-to-face interaction. Registered or accredited professionals can offer these options, and Carolyn can advise which format may suit practical needs.
Areas of expertise
Primary focus
Additional focus areas
Experience
6+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What concerns does she focus on?
She works with stress, anxiety, relationship and family concerns, plus social anxiety and phobia and related issues such as isolation and self-esteem.
How does she work in sessions?
Sessions are practical and conversational with attention to current problems and small steps forward. She helps people build skills for communication and coping.
How much experience does she have?
She has six years of counselling experience and more than 30 years of work in local authority settings.
What credential does she hold and where is she based?
She holds NCPS and practises in the United Kingdom.
Which languages are supported?
Sessions are offered in English.
Can international clients work with her?
International clients are not currently accepted.
How are sessions scheduled and paid for?
Costs vary with location and sessions use a subscription model that can be cancelled at any time.
What should I do to start?
Select the See online therapy options button, complete a short matching questionnaire, and schedule your first session.